Privacy policy

Privacy policy

Protecting your privacy and your personal data is extremely important to us. It’s not just about complying with the General Data Protection Regulations (GDPR) and the Data Protection Act (2018) — we know your personal data matters, so we do everything we can to keep it safe.

Owner: Untamed Consulting Ltd, registered in England & Wales under company number 15406302 (“Untamed Consulting”, “we” or “us”), trading as “Untamed Consulting Ltd” (“UCL”)
Website: http://www.untamedconsulting.com
Customer services: karen@untamedconsulting.com
Registered address: 66 College Ave, Tonbridge, Kent, TN9 2PF
Data Controller: Untamed Consulting Ltd

We’re committed to protecting and respecting your privacy. This statement explains why we collect personal information, how we use it, and your rights in relation to that information. We may update this policy occasionally, so please check back to stay up to date.

What personal information we collect

The information we collect depends on why you’re providing it. This may include:

• First name
• Last name
• Company name
• Telephone number
• Email address

For clients, additional financial and transaction information (like card or bank details) will be processed securely by our external payment provider.

How we collect your information

We collect information when you:

• Contact us via email, phone, WhatsApp, social media, or post
• Submit a project enquiry through our contact form
• Sign up for our newsletter
• Attend events, workshops, or webinars
• Use our website, including through cookies
• Post content to our social media

Project enquiries

When you reach out to us with a project enquiry, we collect the information you provide — your name, email, company, and details about your project. We use this to understand your needs, respond, and make sure we deliver the right support.

We store your data securely and only keep it for as long as needed to respond or as required by law. By sending a project enquiry, you agree to the storing and processing of your personal data in line with this Privacy Policy.

Newsletter signups

If you subscribe to our newsletter, your data will be processed by HubSpot, a trusted third-party provider. We use your email and name to send you updates, insights, and content from Untamed. You can unsubscribe at any time via the link in our emails.

How we use your information

We’ll use your data to:

• Respond to your enquiries and provide services
• Send communications you’ve opted into, including newsletters
• Manage client relationships and projects
• Improve our website, tools, and services
• Analyse aggregated, anonymised data for insights

Legal basis for processing

We rely on:

• Your consent (e.g., newsletter signups or project enquiries)
• Performance of a contract with you
• Legal obligations
• Our legitimate interests, provided they don’t harm your rights

You can withdraw consent at any time by contacting karen@untamedconsulting.com.

Keeping your data safe

We take security seriously. We use industry-standard measures, secure servers, encryption, and regular maintenance to protect your information. Financial data is processed securely through our external provider.

Who has access to your information

We may share your data with:

• Service providers like HubSpot or Mailchimp
• Third parties when running events
• Third parties in the event of restructuring, mergers, or acquisitions

We ensure that any international transfers meet GDPR requirements.

Cookies

We use cookies to improve your experience on our website. You can manage cookies through your browser settings. For more info, visit aboutcookies.org.

How long we keep your information

• Clients: one year after the end of your relationship
• Communications: two to three years depending on context
• Opt-outs: we keep minimal info to respect your preferences

Your rights

You can:

• Request access, rectification, or erasure of your data
• Restrict or object to processing
• Request portability
• Object to automated decision-making

Contact Karen Quinn at karen@untamedconsulting.com for any requests. You can also complain to the Information Commissioner’s Office.

Surveys and user groups

Participation in surveys or user groups is voluntary. We treat all information with the same care as other personal data.

Changes to this policy

We may update this Privacy Policy from time to time. Significant changes will be communicated on our website or directly.